支持
Noted 的常见问题，以及怎么联系我们。
联系我们
遇到问题、想提建议，请发邮件到 noted@superleo.app，也可以在 GitHub 上提交 issue，写清楚用的是 iPhone 还是网页、做了什么、看到了什么。请不要在 issue 里贴出你的令牌、密码或私人内容。
怎么登录？
在 App 里用 Apple 登录，或用邮箱和密码登录 / 注册。网页 noted.superleo.cn 可以用同一个邮箱账号登录。
换了手机，数据还在吗？
在。内容保存在服务器上，在新设备上登录同一个账号就能看到。
怎么导出数据？
App 里打开“设置 → 导出数据”，可以导出笔记（Markdown）、日程与待办（iCalendar）和全部数据（JSON）。
怎么删除账号？
App 里打开“设置 → 删除账号”。账号和其中的全部内容会从我们的服务器上删除，无法恢复，建议先导出一份。
AI 会读我的哪些内容？
只有在你同意之后、并且在你使用 AI 功能时，服务器才会把这次请求需要的条目文字发给 Anthropic（Claude） 处理，而且只限你在“设置 → 智能”里允许的空间。可以随时在“设置 → 智能 → AI 数据使用”撤回同意。详见隐私政策。
买了 Noted Pro，换设备后怎么恢复？
用同一个 Apple 账号，在 App 的 Noted Pro 页面点“恢复购买”。退款请通过 Apple 申请。
Support
Common questions about Noted, and how to reach us.
Contact us
For problems or suggestions, email noted@superleo.app or open an issue on GitHub, saying whether you use the iPhone app or the website, what you did and what you saw. Please do not post tokens, passwords or private content in an issue.
How do I sign in?
In the app, use Sign in with Apple, or sign in / sign up with an email address and password. The same email account works on the website at noted.superleo.cn.
Will my data be there on a new phone?
Yes. Your content is stored on the server; sign in to the same account on the new device.
How do I export my data?
In the app, open Settings → Export data to export notes (Markdown), events and to-dos (iCalendar) and all data (JSON).
How do I delete my account?
In the app, open Settings → Delete account. The account and all of its content are deleted from our servers and cannot be recovered, so export a copy first.
What does the AI read?
Only after you agree, and only when you use an AI feature, does the server send Anthropic (Claude) the text of the items that request needs, limited to the spaces you allow under Settings → AI. You can withdraw consent at any time under Settings → AI → AI data use. See the Privacy Policy.
How do I restore Noted Pro on a new device?
With the same Apple Account, tap “Restore purchases” on the Noted Pro page in the app. Refunds are requested through Apple.